FAQ’s

In a totally secured cloud data center.

You will need to download App again and use your existing credentials. All data will be there.

Only you and Workers, if you elect so. Openix Solution staff will only be able to help to look for something if support case will be initiated on your behalf.

Nope. We use the same access patterns like your Mobile Banking App you may have already.

You will be notified via email and message on the Portal.

You will be sent invoice via email, also, invoice will be posted on the Portal. We employ Stripe to process your Credit Card Payment.

We shall made attempts to remind you to do so during grace period, after that, your credentials will no longer work. You will need to contact us if you decide to reactivate account and continue.

Yes, if you want items reflected on the Map correctly.

Yes, as it communicates with servers in the cloud.

We are always open for your queries!